10 facts about Lisbon

10 facts about Lisbon

by Magenta

20 October, 2017

By Esme Banks Marr

Team away days needn’t be a cliché. They don’t need to be full of trust exercises and team building activities. As long as you find time to re-group with colleagues, talk about work without the confines of the office and get to know team members you wouldn’t otherwise have the chance to socialise with, then the trip or day will be worthwhile!

If you’re lucky enough to find yourself in another country with your colleagues – as the Magenta team was in October 2017 – then it’s even more crucial you make the most of your short time there, by planning ahead. Plan your activities and set out some less regimented options, in case you don’t stick meticulously to your itinerary. But first of all, know the place you’re visiting! This year, Magenta, the b2b communications experts, swapped sunny Brighton for custard tarts, trams and tuk-tuks in sunny Lisbon!

Here are some facts about Portugal’s [unofficial] capital that gave the team a bit of background before they jetted off.


Lisbon isn’t the capital

OK, strictly speaking that’s not exactly true… But in fact Lisbon has never been declared or confirmed as the capital in any official document, unlike most other capital cities. It simply became the de facto capital when in 1255 Alfonso III of Portugal moved the court to what had become Portugal’s largest and most important city.

Perhaps to make up for this lack of official status, apart from being the capital of Portugal the city is now also the capital of the District of Lisbon, the capital of the Region of Lisbon and last but not least the capital of the Metropolitan Area of Lisbon.


Lisbon is older than Rome

And according to most estimates, around 4 centuries older. It is in fact the second oldest European capital after Athens, many historians believing that it was settled by the Phoenicians around 1200 B.C., and who used the excellent transport possibilities offered by the River Tagus. One of the theories for the origin of the name Lisbon is that it came from the term “Allis Ubbo” or “safe harbour” in Phoenician.


The flag of Lisbon flies over the city of Ceuta

Ceuta is located in North Africa, surrounded by Morocco, but is in fact officially part of Spain (comparisons with Gibraltar should not be made in the presence of any Spaniard  ). The first flag to fly over the city, and still used to this day, was Lisbon’s black and white gyronny (a shield divided into 8 triangular parts), due to the fact that the Portuguese occupied Ceuta in 1415. Not only that, Ceuta’s Coat of Arms is in fact that of Portugal! There have been slight changes over the years, but the similarities still remain, as can be seen above. As an aside, the black and white colours in the flag, and also used in the omnipresent Calçada Portuguesa of Lisbon’s pavements, is said to originate from the black religious attire worn by St. Vincent, the city’s patron saint, and the white robes worn by the Christian Crusaders.


The typical Lisbon tram is in fact American

Although their origins can be traced to industrial horse-drawn trams in the UK, the first passenger streetcars were built and introduced in the U.S. in the 19th Century. They were pulled by horses and some of the first routes were in Harlem, New York and New Orleans. The rails were initially installed above ground level on top of the street surface, and were the cause of many problems and accidents to pedestrians. They were then replaced by grooved rails which exist to this day. These rails are called “carris” in European Portuguese, and this is the name given to Lisbon’s public transport company that operates the trams today. Due to their origins, Lisbon’s trams were originally called “americanos” and the first operational route was inaugurated on 17th November 1873, running between the “Estação da Linha Férrea Norte e Leste” (now known as Santa Apolónia, just round the corner from our Alfama River Apartments) and the “Aterro da Boa Vista” in Santos.


One of the city’s best attractions is one you’ll (probably) never see

The “galerias romanas” or underground Roman galleries, said to be a portico crypt from the reign of Augustus (1st century BC to 1st century AD), are located in the Rua da Prata in Lisbon’s downtown area. They are particularly difficult to see, however, because they open for public viewing just once a year, normally in September. This is because they are almost impossible to access, much of the area being flooded, and it takes anything up to a month of work by specialised personnel to prepare this monument for public access. Naturally, during the few hours they are open, enormous queues form and waiting time can be up to 3.5 hours. And access is practically via a hole in the ground, located in the middle of the street and while cars and trams are passing by all the while. Well, at least entrance is free!


Lisbon’s landmark icon, the Torre de Belém, was a mere customs office

And also a jail. And also a lighthouse. And also a telegraph post. The Tower of Belém, whose construction was initiated in 1514, is arguably Lisbon’s best known monument and was chosen as one of the Seven Wonders of Portugal in a warm-up ceremony to the election of the Seven Wonders of the World in Lisbon in 2007. A World Heritage site, it serves as a legacy to Portugal’s glorious Age of Discovery and together with the Jerónimos Monastery helps make the beautiful Belém district one of the most visited in the city. What ignoble beginnings then for this majestic monument! OK, it’s true that it did originally start out as a defensive tower, guarding the entrance to the River Tagus and located off-shore totally surrounded by water (the riverbanks have shifted since then). But according to many historians the tower’s height and lack of integration into the surrounding landscape indicates that it perhaps was always meant to be a customs outpost. Its gunpowder storerooms were used as dungeons for political prisoners during the reign of Philip II of Spain, and in later centuries it served Lisbon faithfully as a lighthouse and telegraph tower. Today, what was originally seen as a fearsome and aggressive construction is a cultural reference and loved by all who visit its ancient sculpted walls.


lfama, traditional Old Town district of fishermen and sailors, was in fact an aristocratic spa-like retreat

You probably know that Alfama is Lisbon’s oldest district. You may have heard that it was the only district of Lisbon that survived the 1755 earthquake intact and of its reputation as the traditional neighbourhood of the poor, with a village-like atmosphere. But did you know that during muslim rule the western side of the “bairro”, around the São João da Praça street close to the Sé or Cathedral, was known as “Alfama do Alto” or High Alfama, and was inhabited by nobility and the rich? Since the origin of the name is al-hamma, Arabic for baths or fountains, it is likely they took full advantage of the local springs to maintain their health. During the Middle Ages the rich moved out, leaving the entire district to the inhabitants of “Alfama do Mar”, the area occupied by the fishermen, sailors and the poor. The local waters were channelled into public fountains or “chaferizes” (Chafariz de El-Rei is one such public fountain and Chafariz do Dentro is a street in Alfama), and had temperatures of up to 20ºC. As such, they were also used for public baths from the 17th to century to the start of the 20th Century, being classified at the end of the 19th Century as medicinal-mineral waters. Today the public baths are closed, but many of Alfama’s old houses and picturesque squares are being renovated, making it one of the most attractive areas of the city both to live in and to visit.


Portugal conquered Lisbon

The Siege of Lisbon occurred during the Christian Reconquest sweeping through the Iberian Peninsula, and was one of the most important battles during the Second Crusade, and in fact one of the few Christian victories during that time. The Crusaders sailed to Portugal with the intention of ousting the moors, but bad weather forced them to land at Porto, where they met with King Afonso I, Afonso Henriques. Having joined forces, they put Lisbon under siege and the moors eventually surrendered 4 months later. Portugal at this time was an independent Kingdom in the north of the country, having previously broken off from the Spanish Kingdom of Leon. Before that, Portucale was a Suebic Kingdom covering the north of Portugal and Galicia, then also the first county (Condado de Portucale). The name derives from the Latin “Portus” or Port and the Greek “Kalós” or beautiful. Another theory mentions that Cale or Gale was the ancient name of Vila Nova de Gaia (located in the Porto district), coming from the Celtic “Gale” which means foreign, and possibly originating with the Gallaeci tribe living in this area. In any case, the King of Portugal invaded and conquered Lisbon, and soon after ordered the large Mosque, called the Aljama, turned into a Cathedral, becoming Lisbon’s famous “Sé”.


Lisbon’s Vasco da Gama Bridge is the longest bridge in Europe

The world record for the largest dining table was set when some 15,000 people were served lunch on the bridge as part of the inauguration celebrations.


Extra facts…

  • The Tagus is Iberia’s largest river and its estuary at Lisbon, up to 14Km wide, is said to be large enough to contain all the warships in the world.
  • Lisbon is ranked number 1 in the Portuguese most liveable cities survey published yearly by Expresso newspaper.
  • Lisbon has one of the mildest climates in Europe. The city is sunny throughout the year, with an annual average of 2900-3300 hours of sunshine.
  • The city’s spectacular Aqueduto das Águas Livres, the aqueduct which still brings water to the ancient fountains of Lisbon, has the highest ogive arch in the world, standing 65 meters high and 29 meters wide.
  • The Santa Engrácia church is in the Guinness Book of Records has having the longest construction time of all churches: it started in the 17th century and only in 1966 was the last dome completed.
  • The Benfica football club is listed in the Guinness Book of Records for having the largest number of fans for any one football club: an estimated total of 14 million worldwide and over 170,000 registered paying supporters.



The importance of learning from mistakes in business

The importance of learning from mistakes in business

by Magenta

18 October, 2017

By Carl Reader, author of The Start Up Coach, co-owner of dennisandturnbull.com and co-founder of taxgo.org

As children, we learn from our experiences, and the strongest way of learning what is safe and what isn’t is often driven more from painful events rather than any warnings our parents give us.

Whilst we’d all like to think that we’ve become much more intelligent and logical over time, as adults we also tend to learn in the same way. Any adult who has had a health scare will know that it speaks far more loudly than the preventative warnings from a doctor; in the same way that we all know that you only truly learn how to drive once you are in the car on your own, and are exposed to the real world of judgement calls, unexpected incidents and your own bad driving. This concept applies to business as much as it does to general day to day life.

There are many examples of businesses learning from their mistakes. In fact, a common word in the startup lexicon is “pivot” – in other words, look at what isn’t working and adjust accordingly. Even the very biggest corporates are now taking a much more open approach to learning nowadays, sourcing feedback from their customers and teams, and creating a collaborative culture to help them succeed.

To be able to do this properly, businesses need to be receptive to this feedback, and it is impossible to learn from your failures and implement the necessary change without embracing failure as part of your company’s culture. It’s not uncommon to find businesses with a fear of failure which has permeated through the ranks; leading to blame and avoidance of failure, rather than identification of failure and positive action being taken. This type of culture (often found in short-term KPI focused businesses) will tend to generate a defensive stance from the team members in any failure “post mortem”, rather than the open and constructive conversation that needs to take place to identify the issues and learn from them.

The reason for failure needs to be understood as there are different levels, with some being more unacceptable whilst others are actually a result of positive actions. For example, deliberate deviance from process (particularly if malicious), or failure as a result of inattention would result in an unacceptable failure; whereas a deliberate experiment to find a better way is almost always a “good” failure”. This isn’t a binary scale however, and failures have to be considered against the intention and reasoning behind them. A simple way of looking at these is to consider whether they are preventable negative failures or intelligent positive failures.

As with any corporate culture, embracing failure has to come from the top, and become part of the fabric of the organisation. The leader has to not only give permission for their teams to fail, but also admit failures of their own, and demonstrate how the learnings from any failure have been used. This is hard for many to do, as it is sometimes a perceived sign of weakness; however team members will soon realise if the culture is simply words in an operations manual rather than actions.

Just a word of warning though – it’s important to differentiate a failure from a mistake, to prevent the business falling into the trap of being underperforming. Failures are absolutely fine, and are part of the learning experience. A mistake is a failure either repeated or ignored.